Terms of service

Terms of Service

Welcome to the dousse creation website. By visiting our website and/or making a purchase, you agree to these terms of service.

Use of the Website

By using our website, you agree to provide accurate, complete, and up-to-date information when placing an order. You also agree not to use our website for any illegal, fraudulent, or harmful purposes.

Products and Availability

We do our best to present our products as accurately as possible, including colors, descriptions, prices, and availability. However, slight differences may occur depending on the screen used or the nature of the products.

Some items, especially handmade items, may have slight variations. These variations are part of the unique character of the product.

We reserve the right to modify or remove a product, price, or promotion at any time without prior notice.

Orders

dousse creation reserves the right to refuse, modify, or cancel an order in the event of a pricing error, availability issue, incomplete information, or any situation deemed necessary.

Once your order has been placed, you will receive a confirmation email. This confirmation does not necessarily guarantee the final acceptance of the order if an error or issue occurs.

Payment

All payments must be made at the time of purchase. Payment information must be valid and accurate. Transactions are processed through the secure payment platforms offered on our boutique.

Shipping

We do our best to ship orders as quickly as possible. Delivery times may vary depending on the shipping address, the carrier selected, and circumstances beyond our control.

dousse creation is not responsible for delays caused by carriers, customs, weather conditions, or any other situation beyond our control.

Returns and Refunds

Returns, exchanges, and refunds are subject to our Return and Refund Policy. Handmade items are final sale and are non-refundable and non-exchangeable.

For any questions regarding an order, please contact us at contact@doussecreation.com.

Intellectual Property

All content on this website, including texts, photos, images, logos, designs, product names, and visual elements, belongs to dousse creation or is used with authorization. It is prohibited to copy, reproduce, modify, or use this content without our written consent.

Limitation of Liability

dousse creation cannot be held responsible for any direct or indirect damages related to the use of our website, the inability to access it, a technical error, or an issue caused by a third party.

Changes to the Terms

We reserve the right to modify these terms of service at any time. Any changes will be published on this page and will take effect as soon as they are posted.

Contact

For any questions regarding our terms of service, you can contact us at: contact@doussecreation.com