Shipping policy

Shipping Policy

At dousse creation, we prepare every order with care to provide you with the best possible experience.

Processing Times

Handmade items require a preparation time of approximately 5 business days before shipping. Since these items are carefully made, this time allows us to properly prepare your order.

Other products are prepared and shipped as quickly as possible.

Delivery Times

Once the order has been shipped, delivery times may vary depending on the shipping option selected at checkout.

For handmade items, after the 5-business-day preparation time, delivery generally takes between 2 and 7 business days, depending on the option selected.

For other products, delivery generally takes between 2 and 4 business days once the order has been shipped.

Shipping Confirmation

Once your order has been shipped, you will receive a confirmation email with the available shipping information.

Shipping Delays

Delivery times are estimates and may vary depending on the carrier, the delivery address, busy periods, or any situation beyond our control.

Shipping Address

Please make sure your shipping address is complete and accurate when placing your order. dousse creation cannot be held responsible for delays or delivery errors caused by an incorrect or incomplete address.

Contact

For any questions regarding the shipping of your order, you can contact us at: contact@doussecreation.com